Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

As part of our strategy for GDPR, by requesting assistance, we will add your name and email address to our support database, these details will not be disclosed to any third party and will only be used to provide support. You have the right for your details to be removed from this database and requests for your data removal should be requested by emailing gdpr@mapgroupuk.com detailing your request, removal of your details from this database will be completed within 30 days and an email confirming deletion will be provided

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